Terms of Use

Signup creates an account and access to the reserved area, but does not automatically purchase a subscription or paid service. Paid products, modules, custom projects, professional services, licences, prices, billing, refunds and service levels are governed by the applicable quotation, order, contract or other commercial agreement, which prevails for those matters in case of conflict.

An account may be created only by adults who are at least 18 years old. Users must provide accurate and up-to-date information, use the account personally or on behalf of an organisation they are authorised to represent, and must not impersonate another person.

Users must safeguard credentials, avoid improper sharing and take reasonable steps to prevent unauthorised access. Suspected compromise, lost credentials or unusual access must be reported promptly to support at info@artesreformas.com.

Signup makes the account and reserved area available according to the service workflow. Access to CRM, modules, features or other protected applications remains deny-by-default until expressly granted under the organisation’s permissions. Signup alone therefore does not automatically grant rights to protected applications. Permissions and access may be changed or revoked according to role, organisation and applicable agreements.

The service must be used lawfully and in accordance with these Terms. Prohibited conduct includes unauthorised access; attempts to bypass security or authorisation controls; introducing malware or harmful code; intentionally interfering with the service; fraudulent or unlawful use; impersonation; infringement of third-party rights; abusive credential sharing; and unauthorised security testing.

The provider may suspend or revoke access when reasonably necessary for security, abuse prevention, unlawful use, breach of these Terms, protection of users or compliance with legal obligations. Where compatible with security and applicable duties, proportionate measures will be used. Users may request account closure through info@artesreformas.com. Deletion or retention of data follows the Privacy Policy and applicable legal obligations. Closing the account does not cancel obligations arising from separate commercial agreements.

Signup alone does not automatically create a paid subscription, automatic renewal or payment obligation. Commercial conditions for paid products, licences, modules or professional work must be set out in a separate quotation, order or commercial agreement. Specific terms on payments, billing, renewals, cancellations and refunds are governed by that agreement and applicable law.

Software, code, interfaces, documentation, trade marks and other platform elements belong to the provider or their respective licensors and are not transferred to the user. Within the activated service, the user receives only a limited, non-exclusive and non-transferable right of use. Users retain rights in the data and content they upload and represent that they are entitled to use and provide them. The provider may process such data only as necessary to deliver and protect the service, in accordance with the Privacy Policy and applicable agreements.

Unless otherwise agreed in writing, no general uptime or SLA is guaranteed. The service may be updated, maintained or temporarily unavailable. The provider acts with reasonable care but does not guarantee uninterrupted or error-free operation. Any disclaimer or limitation of warranty or liability applies only to the extent permitted by law and does not restrict liabilities or rights that cannot lawfully be excluded, including mandatory consumer rights.

These Terms are intended to be governed by Italian law, without prejudice to any mandatory rights available to consumers under applicable law. Withdrawal, refunds and other consumer rights depend on the nature of any purchase and mandatory rules that apply. Nothing in these Terms limits a mandatory consumer venue or right. For professional users, any specific forum or dispute-resolution rules may be set out in a separate commercial agreement.

The Terms are versioned. The provider may update them to reflect regulatory, security or service developments. Material changes will be made available on this page and, when appropriate to their impact on users, may also be communicated through the account or other service channels. Where required by law or by the nature of the change, renewed acceptance may be requested.

Questions about these Terms, the account or service access may be sent to Artes Reformas S.L. at info@artesreformas.com.